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Renovation Process, Assigning Product ID and Tracking
Structured event-based step-by-step guide to the lifecycle of Design Preowned’s furniture pieces
We believe in breathing new life into existing wooden furniture- therby lessening the need for new trees to be cut down. Through our meticulous process, each piece undergoes careful renovation, prolonging its lifespan and mitigating environmental impact.
Below is a step-by-step guide illustrating the journey of one of our handcrafted chairs, from being picked up to its delivery to a new owner.
01 Collection
02 Transportation
03 Initial Inspection
04 Cleaning
05 Repair
06 Refinishing
07 Oiling and Staining
08 Final Inspection
09 Documentation and Tracking
10 Photography
11 Delivery
12 Impact Reporting
The PixelPai system allows us to chronicle every step of the renovation process in detail. From the initial inspection to the final refinishing, all aspects of the restoration are recorded and stored securely. By simply scanning the chip or QR code with a compatible device, customers can access comprehensive information about the piece’s origin, the specific repairs and enhancements it underwent, and the sustainable materials used in its restoration. This not only adds a layer of transparency but also connects the customer to the craftsmanship and care invested in each item.
In addition to our diligent refurbishment process, we are committed to continuous improvement and customer satisfaction. After each piece is delivered, we actively seek feedback from the new owner to understand their experience and satisfaction with our product and service. This feedback is invaluable as it helps us refine our processes and guarantee that every refurbished piece meets the highest standards of quality and customer expectations.
To further enhance the transparency and traceability of our furniture restoration process, we have partnered with PixelPai, a trusted provider of digital authentication and tracking solutions. Each hand-picked and restored furniture piece is assigned a unique product ID and embedded with a PixelPai chip or QR code. This technology allows us to witness the rich history of each item which is carefully documented and easily accessible.
Through this structured and transparent process, Design Preowned revitalizes each piece of furniture, allowing it to not only gain a new life but also to contribute to the preservation of our forests.
By choosing Design Preowned , clients can enjoy high-quality, bespoke furniture while fostering a future where a circular economy and zero deforestation are the norm.