Every selected item is assigned a unique PixelPai product ID and QR code, which follows it through the entire renovation journey. Scanning this code reveals the full story — from origin and materials to every step of the transformation.

This traceability isn't just about storytelling. It forms the backbone of our ESG documentation — allowing us (and you) to measure environmental and social impact with real data. It's proof of process, not marketing fluff.

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Craft & Care: Where the Magic Happens
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Restoration begins with disassembly and deep cleaning using probiotic, biodegradable solutions. No toxic chemicals. Just careful hands and natural materials. Joints are repaired, surfaces sanded, and wood is oiled to bring out its grain — all done using low-impact, heritage techniques.

If upholstered, the seat is rebuilt with natural coconut fibre, surplus leather or wool, and often finished with eco-labelled fabrics like those from Sørensen Leather. We also offer custom options tailored to our B2B partners’ needs — from cafes and offices to hotels and showrooms.

Each piece is then reassembled, checked, and refined until it meets our exacting standard of durability and beauty.

Delivery, Data & Dialogue
Once complete, each item is documented and delivered using protective, minimal-impact packaging. But our process doesn’t stop at the door.

Each client receives a fully traceable profile linked to their item — including its material breakdown, environmental savings, and digital proof of its story. For larger B2B clients, this system enables ESG-aligned procurement reporting that’s rooted in fact — not assumptions.

We also welcome feedback from every recipient, helping us continuously improve both our craftsmanship and service. Because in our model, every piece has a past, a future, and a human touch.



Furniture with a Past. Craftsmanship with a Future.
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By choosing Design Preowned, you’re not just investing in quality furniture — you’re investing in a process that’s circular, trackable, and designed to make a real difference.


