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<h2 class="wp-block-heading"><strong>Effective Date: 14 June 2025</strong></h2>
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<h3 class="wp-block-heading">1. Introduction</h3>
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<p>Design Preowned ApS ("DPO", "we", "us", "our") is fully committed to protecting your personal data. This Privacy Policy explains how we collect, process, store, and protect your information when you visit our website or engage with our services, in accordance with the General Data Protection Regulation (GDPR – Regulation (EU) 2016/679).</p>
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<p>If you do not agree with the terms of this Privacy Policy, please refrain from using our site.</p>
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<h3 class="wp-block-heading">2. Data Controller</h3>
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<p>Design Preowned ApS is the data controller for the personal data collected through this site.</p>
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<h3 class="wp-block-heading">3. Data We Collect</h3>
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<p>We may collect the following categories of personal data:</p>
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<li><strong>Direct identifiers</strong>: Name, email, phone number, mailing/billing address, and payment details.</li>
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<li><strong>Account data</strong>: Login credentials and order history if applicable.</li>
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<li><strong>Communication data</strong>: Messages, inquiries, or reviews you submit.</li>
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<li><strong>Technical data</strong>: IP address, browser type, device ID, operating system, pages visited, time spent on pages, and click-stream data (via cookies and analytics tools).</li>
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<li><strong>Marketing preferences</strong> and newsletter sign-ups.</li>
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<p>We do <strong>not</strong> knowingly collect data from children under 16.</p>
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<h3 class="wp-block-heading">4. Purpose and Legal Basis for Processing</h3>
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<p>We process your personal data for the following purposes:</p>
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<figure class="wp-block-table"><table class="has-fixed-layout"><thead><tr><th>Purpose</th><th>Legal Basis</th></tr></thead><tbody><tr><td>To fulfill your orders</td><td>Contractual necessity</td></tr><tr><td>To send order updates</td><td>Contractual necessity</td></tr><tr><td>To respond to inquiries</td><td>Legitimate interest</td></tr><tr><td>To send marketing newsletters (opt-in only)</td><td>Consent</td></tr><tr><td>To improve our website via analytics</td><td>Consent</td></tr><tr><td>To comply with legal obligations</td><td>Legal requirement</td></tr></tbody></table></figure>
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<h3 class="wp-block-heading">5. Data Sharing</h3>
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<p>We may share your data with trusted third-party service providers such as:</p>
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<li>Payment processors</li>
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<li>Delivery and logistics partners</li>
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<li>Marketing and analytics providers (e.g., Google Analytics)</li>
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<li>Web hosting and IT infrastructure partners</li>
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<p>All third parties are contractually bound to comply with applicable data protection laws and may not use your data for their own purposes.</p>
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<p>We do not sell, rent, or trade your personal data.</p>
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<h3 class="wp-block-heading">6. International Transfers</h3>
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<p>If we transfer data outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission.</p>
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<h3 class="wp-block-heading">7. Data Retention</h3>
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<p>We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations (e.g., accounting, tax laws). Typically:</p>
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<li>Orders and invoices: 5 years</li>
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<li>Marketing consent: Until withdrawal</li>
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<li>Inactive accounts: Up to 2 years of inactivity</li>
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<h3 class="wp-block-heading">8. Your Rights</h3>
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<p>You have the right to:</p>
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<li><strong>Access</strong> your personal data</li>
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<li><strong>Rectify</strong> inaccurate or incomplete data</li>
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<li><strong>Erase</strong> your data ("right to be forgotten")</li>
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<li><strong>Restrict</strong> processing</li>
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<li><strong>Object</strong> to certain processing</li>
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<li><strong>Withdraw consent</strong> at any time (for marketing)</li>
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<li><strong>Lodge a complaint</strong> with the Danish Data Protection Agency: <a class="" href="https://www.datatilsynet.dk">www.datatilsynet.dk</a></li>
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<p>To exercise any of these rights, contact us at: <strong><a>info@designpreowned.com</a></strong></p>
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<h3 class="wp-block-heading">9. Security</h3>
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<p>We implement appropriate technical and organizational security measures to protect your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.</p>
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<h3 class="wp-block-heading">10. Changes to This Privacy Policy</h3>
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<p>We may update this Privacy Policy from time to time. Updates will be published on this page with a revised “Effective Date”.</p>
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<h2 class="wp-block-heading"><strong>General Terms &amp; Conditions</strong></h2>
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<h3 class="wp-block-heading">Scope &amp; Applicability</h3>
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<p>These general terms and conditions apply to all offers, orders, rental agreements, deliveries, and payments where Design Preowned ApS is the supplier, unless otherwise agreed in writing.</p>
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<h3 class="wp-block-heading">Offers</h3>
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<p>All offers are non-binding and subject to errors, omissions, or changes. Offers are valid for 30 calendar days unless stated otherwise.</p>
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<h3 class="wp-block-heading">Rental &amp; Loan Terms</h3>
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<p>DPO retains ownership of all rented or loaned items. The customer is liable for any damage beyond ordinary wear and tear. Repairs are billed to the customer.</p>
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<h3 class="wp-block-heading">Agreement Formation</h3>
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<p>A contract is considered binding upon issuance of a written order confirmation by DPO. The confirmation, together with these terms, governs the legal relationship.</p>
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<h3 class="wp-block-heading">Pricing</h3>
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<p>Prices are stated in order confirmations or final agreements and are exclusive of VAT and other taxes unless explicitly agreed.</p>
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<p>DPO reserves the right to adjust prices with one month's notice.</p>
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<h3 class="wp-block-heading">Returns, Cancellations &amp; Order Changes</h3>
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<li>Returns are not accepted after delivery.</li>
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<li>Order cancellations or modifications require written approval and are subject to a 50% cancellation fee of the net order value.</li>
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<h3 class="wp-block-heading">Delivery &amp; Installation</h3>
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<li>Unless otherwise agreed, delivery is EXW (Ex Works) from DPO’s warehouse in Nordhavn, Denmark, in accordance with Incoterms 2020.</li>
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<li>Installation is not included unless separately agreed in writing.</li>
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<h3 class="wp-block-heading">Warranty</h3>
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<p>DPO warrants that its products will function as intended for 2 years from the date of dispatch, under normal use and in accordance with the product’s specifications.</p>
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<h3 class="wp-block-heading">Product Changes</h3>
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<p>DPO reserves the right to modify design, materials, and dimensions without prior notice.</p>
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<h3 class="wp-block-heading">Payment Terms</h3>
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<p>Unless otherwise agreed, payment is due upfront within 8 days before the delivery invoice date. Late payments incur 1.5% interest per month started.</p>
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<h3 class="wp-block-heading">Retention of Title</h3>
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<p>Goods remain the property of DPO until full payment has been received.</p>
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<h3 class="wp-block-heading">Claims</h3>
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<p>All claims must be submitted in writing within 8 days of delivery. After that, goods are deemed accepted.</p>
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<h3 class="wp-block-heading">Limitation of Liability</h3>
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<p>DPO shall not be liable for indirect or consequential damages, delays, or defects beyond the scope of the stated warranty.</p>
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<h3 class="wp-block-heading">Force Majeure</h3>
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<p>DPO is not liable for delays or failure to perform due to circumstances beyond its control, such as strikes, war, pandemics, or natural disasters.</p>
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<h3 class="wp-block-heading">Assignment</h3>
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<p>The customer may not assign rights or obligations under this agreement without DPO’s written consent.</p>
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<h3 class="wp-block-heading">Governing Law &amp; Jurisdiction</h3>
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<p>This agreement is governed by Danish law. Any disputes shall be settled at the Court of Copenhagen.</p>
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<p><strong>Contact</strong><br>If you have any questions or wish to exercise your data rights, please contact:</p>
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<p><strong>Design Preowned ApS</strong><br>Vesterhavsvej 7, 1250 Nordhavn, Denmark<br>CVR: 44826259<br>Tel: +45 31 69 86 05<br>Email: <a>info@designpreowned.com</a><br>Website: <a class="" href="http://www.designpreowned.com">www.designpreowned.com</a></p>
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